Service Cloud Consultant
CRT-261Salesforceprofessional
Exam Cost
$200
Questions
60
Duration
105 min
Passing Score
650/1000
Valid
1 years
Exam details are sourced from official vendor documentation. Some vendors do not publish passing scores publicly. Always verify current requirements at the official exam page before registering.
About This Certification
The Service Cloud Consultant validates the ability to design and implement Service Cloud solutions — case management, omnichannel routing, knowledge base, service analytics, field service, and customer self-service portals on the Salesforce platform.
Who It's For
Salesforce consultants and senior administrators implementing customer service solutions on Salesforce. Requires Administrator certification and 2+ years of Service Cloud implementation experience.
Certification Paths
No paths found for this certification yet.
Recommended Courses
No courses listed for this certification yet.